Great service and very helpful staff
Very efficient service
Friendly efficient service
A very easy experience and Lucy (Llewellyn) was excellent in looking after all aspects.
Everything was completed smoothly and efficiently
As always, impeccable service
The boot couldn't be unlocked and the lock needed replacing. This was dealt with quickly and efficiently.
You did everything that was needed very well
Happy with service
Everything explained and clear. I was not clear on where I was on my warranty and the time was taken to give me a clear understanding. Love the video.
Polite, helpful, efficient. Communication excellent.
I appreciate the personal attention, top quality service and detailed feedback
Everything was done as explained and promptly
From start to completion I felt Involved and in control
As above, all the staff I dealt with were very helpful and professional
Because I was satisfied that it had been carried out
Excellent customer consideration and courtesy
Very efficient and well organised
Would have been completely satisfied if they had cleaned the car but understand this was due to pandemic
Practically perfect in every way
Quick, efficient and helpful.
Friendly staff, very easy process
Very good service ,was kept informed during the day very friendly
Excellent quality of service
I like the video cam showing any works undertaken- the service before and after with updates .
A big thank you to all members of the team. The service experience was great. I found the service video showing the checks carried out on my Mini informative and members of staff in reception were all friendly and helpful.
A mistake was made when I booked the appointment resulting in the appointment not being entered into the system but they fitted me in anyway.
No fuss service. Brought the car in; work was done; picked it up.
The service assistant did exactly what I asked for (provided a video of the part requiring replacement)
Lucy could not have been more helpful and the work was carried out quickly.
Did what was asked for.