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Customer Reviews.

service

5

Easy to book, efficient service with a warm welcome and very comfortable waiting area

11 October 2019

service

5

They keep you informed at every point in the service journey & are v professional. Booking my car in for a service used to take a while to get through to the Bromley team but this is no longer the case since the new system was introduced.

08 October 2019

service

4

Very friendly staff. I liked the health check underside of Mini with a video to explain and see. Excellent idea. Very reliable service and health check carried within the time slot. I was contacted on my mobile when car was ready. High cost, so no 5*

08 October 2019

service

5

Dealt with in polite manner and outstanding customer service

06 October 2019

service

5

Made very welcome as soon as we turned up. Were shown where to park and time agreed when to collect car. Car serviced including complimentary clean on time. Very pleasant staff.

02 October 2019

service

4

Sending an email video from technician was good but the sound was bad and thenhanced commentary difficult to follow.

30 September 2019

service

4

Looked after from the minute I drove off the forecourt to when I left

29 September 2019

service

4

Very simple communications with designated person, timescales longer than hoped but unexpected work req'd.

29 September 2019

service

5

Professional and considerate.

27 September 2019

service

3

Was a bit confuse with my MOT pass as last year it has some advisory issues but these weren't mention this year!

15 September 2019

service

4

Competitive pricing, good turnaround and happy to stay open late for collecting my vehicle.

14 September 2019

service

4

a good reception, lift to the nearest station and helpful people all round

14 September 2019

service

5

My car required attention to the rear light fitting. The Service Centre quoted to fit a complete new part, which I accepted. However, when they worked o n my vehicle, they were able to resolve the issue without this and saved me money. I trust them.

13 September 2019

service

5

The process and team worked well

31 August 2019

service

3.5

Stephen Sly was helpful and trustworthy throughout

17 August 2019

service

5

Very courteous and pleasant. Quick turnaround of the MOT

16 August 2019

service

5

Everyone I dealt with was extremely helpful.

05 August 2019

service

3

Unexpected two day routine service. I had flagged up battery as of concern when I delivered the car for its service. On one occasion it took 5 minutes for phone to be answered.

03 August 2019

service

5

Good communication

02 August 2019

service

5

We were nervous about having it done up here as it's always been done in Hailsham where we bought it after a horrendous experience with Croydon. Completely different experience

27 July 2019

service

4

Courteous service staff who answered all my questions and kept me informed of my car's progress during the day.

27 July 2019

service

5

Staff are helpful and friendly I waited while my service was done it was all very comfortable