A big thank you to all members of the team. The service experience was great. I found the service video showing the checks carried out on my Mini informative and members of staff in reception were all friendly and helpful.
A mistake was made when I booked the appointment resulting in the appointment not being entered into the system but they fitted me in anyway.
No fuss service. Brought the car in; work was done; picked it up.
Lucy could not have been more helpful and the work was carried out quickly.
The service assistant did exactly what I asked for (provided a video of the part requiring replacement)
Did what was asked for.
Perfect I will highly recommend the Bromley mini Stephen james
Quick transaction and great communication.
Very prompt service, and safety precautions for Covid 19 are in place to make you feel safe with temperature testing and sanitising of keys and hands
Considering the difficulties caused by COVID-19, they were efficient and I felt safe.
All handled very professionally.
They fixed the problem and had all the parts already in to get my car finished in the same day
Andrew was helpful
Great service and professional
Simple and straightforward
Despite issues of COVID, a very smooth operation
Everyone at the Bromley branch was so helpful and very COVID safe.
Very helpful staff and a very covid safe environment.
All completed without any issues. All Covid countermeasures were easy to follow / understand.
The car was seat with very promptly and efficiently and I was kept informed; the video report is particularly impressive