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Customer Reviews.

service

5

Polite staff, no fuss.

04 June 2019

service

5

Smooth fast service with no bluffs

30 May 2019

service

5

Explained everything

25 May 2019

service

3

I was quoted a different price to the one I was charged on pick-up - for a new tyre. I asked why, all they could say was the initial price I was quoted was incorrect.

21 May 2019

service

3

The service is impersonal and wait time for appointments can be long.

13 May 2019

service

5

The staff and mechanic were extremely helpful and professional

11 May 2019

service

3.5

Good service friendly, and polite. Kept me updated

07 May 2019

service

2

Polite enough, but not enough transparency provided as to why it was so expensive My vehicle was returned missing the rubber mats i had installed. I still do not have these back over 2 weeks later

01 May 2019

service

5

Staff really friendly and helpful - kept me informed & went out of their way to fit in the work that needed doing so that I was not inconvenienced.

28 April 2019

service

5

The whole process was professional and efficient

23 April 2019

service

4.5

Service as far as i know was completed and the part required in general recall was supplied and fitted. Members of staff I dealt with were all very pleasant and accommodating.

14 April 2019

service

2.5

It's because I know things are done properly and work guaranteed, but as stated previously applies and expensive.

09 April 2019

service

5

Vehicle was in for a first MOT and a warning light indicator; really pleased with the resolution and the help of the Stephen James staff.

06 April 2019

service

5

They listened to the problem

06 April 2019

service

3

The car is driving well which is great but after the amount of money I spent I thought they might have cleaned the inside of my car . Was irritated when I picked it up and hadn't been hoovered or cleaned

05 April 2019

service

4

After using mini assist the brake pads were replaced that day as a technician was available to do them when I arrived. I sat and waited, and the loan car had also been left in case I were to need it. All that because of mini assist though.

02 April 2019

service

5

All went as planned and the video was an unexpected extra.

29 March 2019

service

3

I booked the car in for an oil service and whatever else was due. I mentioned that the car had a few spots of oil leak from underneath and asked if it could be looked into. It came back to me leaking.

27 March 2019

service

5

Didn't need anything done - thank goodness!

24 March 2019

service

3

The garage were swift and efficient and my contact on the day (Lucy Llewellyn) was very professional and helpful. I reported that an indicator for "external lighting" fault was showing but this could not be traced which was frustrating.