OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 59 comments received in the last 90 days.
17 April 2025
It is increasingly taking several weeks to get an appointment even when it is urgent, I.e. a red warning light situation. This can be worrying.
17 April 2025
Staff contacted us as soon as they knew we needed extra work. Gave us a time when the car would be ready which was accurate even though they were very busy.
17 April 2025
Great customer service
17 April 2025
They tried, despite the car being so rubbish.
16 April 2025
Quickly processed and finished on time
15 April 2025
Considering that my car was booked in on the day by Mini recovery they did very well to accommodate me and get the car fixed.
12 April 2025
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10 April 2025
Service was carried out promptly and thoroughly
08 April 2025
All staff were helpful, pleasant and very efficient
20 April 2025
Problem fixed, good communication and experience