MINI Countryman

Our star rating

information

What does our rating mean?

Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.

The following comments are unedited and submitted as part of the online survey process.

Click here for more information.

Sales

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5.0

7 comments from
13 reviews

Service

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4.2

10 comments from
30 reviews

Sales
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5.0

"Very good, was kept updated at all stages"

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5.0

"Aaron who I dealt with was excellent."

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5.0

"Les Bellchambers was an absolute pleasure to deal with, will recommend for future contact"

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5.0

"excellent salesman, first class satisfaction"

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5.0

"Fantastic service received from our sales person 'Janine Springall' made me feel very special and not like I was just another customer not at all pushy. She was very patient with me at all times, a credit to Stephen James and representatives of MINI."

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5.0

"Stephen Jamse bromley were supurb in every way"

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5.0

"Excellent Jamie the sales rep was very efficient and professional"

Service
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4.0

"I was told i couldn't wait at the dealership."

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4.0

"The dealership are very good and very helpful but when they replaced my punctured tyre they have forgot to turn off the interior light that signifies this so I know have to go back in."

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4.0

"I find that the service can be a pit patchy"

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5.0

"Good service received."

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4.8

"Was left in the waiting area for quite a long time before anyone came to see me."

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5.0

"Telephoned me to ask questions and offer further service."

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5.0

"Very good it was very clean and valeted."

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4.0

"I had to take the car back as the work was not completed properly. The dealership have tried thier best and the problem has since been resolved"

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5.0

"Dealership collected car and returned it on completion."

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5.0

"overall a very satisfactory cheerful routine service, everyone was friendly and helpful. Thank you"